The Hôtel de l’Ecluse opened its doors in 2001. It is a small charming 3-star boutique hotel, in the heart of Neuchâtel. It has 22 rooms. The hotel does not have a restaurant, only breakfast is served there.
To complete our young and dynamic team, we are looking for a Receptionist/Multi-skilled Worker (50-60%), starting immediately or by arrangement.
Desired profile:
• A dynamic and organized individual
• A flexible individual, available to work weekends and holidays
• Well-presented, independent, flexible, and proactive
• Excellent customer service skills with an international clientele
• Good language skills in French and English; German is an asset • Proficient in standard computer applications
The main tasks inherent to this position are:
Reception:
• Taking care of the front desk
• Customer reception
• Telephone
• Check-in / check-out
• Offers, confirmations
• Visual booking system
• Marketing, sales
Housekeeping:
• Reception cleaning
• Cleaning the breakfast room
• Housekeeper tasks: control of the cleanliness of the rooms and management of the tasks assigned to the cleaning ladies
Service:
• Breakfast preparation and service
For any application, please send your complete file (cover letter and CV) either by email or by post:
Hôtel de l’Ecluse
Att. Laurence Mahfoudh
Rue de l’Elcuse 24
2000 Neuchatel
