Receptionist-versatile full-time

The Hôtel de l’Ecluse opened its doors in 2001. It is a small charming 3-star boutique hotel, in the heart of Neuchâtel. It has 22 rooms. The hotel does not have a restaurant, only breakfast is served there.

In order to complete our young and dynamic team, we are looking for a 100% versatile Receptionist, immediately or to be agreed.

Desired profile:

• A dynamic person with a sense of organization
• Good presentation, autonomous, flexible and proactive
• Possessing good language skills in French, English, and German
• Who masters the usual computer tools

The main tasks inherent to this position are:

Reception:

• Taking care of the front desk
• Customer reception
• Telephone
• Check-in / check-out
• Offers, confirmations
• Visual booking system
• Marketing, sales

Housekeeping:

• Reception cleaning
• Cleaning the breakfast room
• Housekeeper tasks: control of the cleanliness of the rooms and management of the tasks assigned to the cleaning ladies

Service:

• Breakfast preparation and service
• Maintaining the hotel bar, preparing and serving drinks

For any application, please send your complete file (cover letter and CV) either by email or by post:

Hôtel de l’Ecluse
Att. Laurence Mahfoudh
Rue de l’Elcuse
24
2000 Neuchatel

laurence.mahfoudh@hoteldelecluse.ch

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